05 / 15 · Business systems

Property Operations & Maintenance Management CRM

A maintenance and operations CRM for a residential rental portfolio of more than 200 units.

Client
Residential rental portfolio
Type
Business systems
My role
Analyst • Architect • Coder • Tester

Before

Maintenance requests, inspections and contractor jobs across hundreds of units were hard to follow, and it was not easy to see what was still open at each property.

What I built

Tasks are grouped by property and move through maintenance, inspection and compliance steps. Staff and contractors are assigned with a clear status, each task can hold several photos to confirm the work, and Twilio handles text messages. Filters keep a long task list manageable.

What it handles

  1. 01Property-wise task grouping and tracking
  2. 02Maintenance, inspection, and compliance workflows
  3. 03Multi-image attachments per task for issue verification
  4. 04Contractor and staff assignment with status tracking
  5. 05Pagination and filtering for large-scale task management

Built with

  • CodeIgnitor
  • MySQL
  • jQuery
  • Tailwind CSS
  • Twilio
  • PDF Generation

Running on spreadsheets too?

Tell me what the spreadsheet does today and what you wish it did. Messages come straight to me.

contact@arc-max.com